Return and Refund Policy

Refund & Replacement Policy

Your satisfaction matters to us. If something is wrong with your order, you have 30 days from the delivery date to request a refund or a free replacement.

No Need to Ship Anything Back

If we approve a refund or a replacement, you do not need to return the item. We never ask you to pay for return shipping — simply keep or dispose of the original at your convenience.

What Qualifies

You are eligible for a refund or replacement if:

• The item arrived defective, damaged, broken, or does not function as intended.
• The item differs from the description or from the personalization details you submitted.
• You received the wrong item or the wrong size.
• Your order was lost in transit or never arrived.

How to Request

1. Email sell@leanaparhamvibe.com within 30 days of delivery.
2. Attach clear photos of the item and of the shipping label on the package.
3. Once approved, choose a full refund or a free replacement — no return required.

Refund Timing

Approved refunds are issued to your original payment method: up to 10 business days for credit/debit cards and 3–5 business days for PayPal, depending on your provider.

Not Covered

• Requests made more than 30 days after delivery.
• Buyer error, such as selecting the wrong size, option, or shipping address at checkout.
• Damage caused by misuse, accidents, or improper care after delivery.
• Items that have been washed, worn, or altered.
• Change of mind or personal preference on custom-made items.

We're always happy to help — reach out and we'll make it right.