Terms of Service
This website is operated by Leana Parham Vibe, owned and managed by Leana Parham LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Leana Parham Vibe. By accessing this website and purchasing products from us, you agree to be bound by the following Terms and Conditions.
These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access the website or use our services.
Section 1 – Products
Leana Parham Vibe offers both physical products and digital products.
Physical products may include apparel such as T-shirts, hoodies, sweaters, and other lifestyle items.
Digital products may include downloadable files, templates, digital designs, or other digital content available for instant download.
All product descriptions and images are provided for informational purposes. We make every effort to display products accurately, but actual colors or details may vary depending on your device.
Section 2 – Order processing
All orders are processed only after successful payment confirmation.
Processing Time
Orders are typically processed within 1–3 business days before shipment or digital delivery.
Once an order has entered the processing stage, changes or modifications to the order may no longer be possible.
For digital products, access or download instructions are usually delivered immediately after payment is completed.
Section 3 – Shipping and delivery
We ship physical products through trusted logistics partners.
Shipping Time
Delivery times may vary depending on the destination and shipping carrier.
Estimated delivery time is typically 5–15 business days after the order has been shipped.
Tracking
After the order has been shipped, a tracking number will be sent to your email so you can monitor the delivery status.
Shipping costs and delivery estimates will be displayed during checkout.
Digital products do not require shipping and will be delivered electronically.
Section 4 – Order cancellation
Orders may only be canceled if they have not yet entered the processing or shipping stage.
If you need to cancel an order, please contact us as soon as possible after placing the order.
Cancellation requests are reviewed based on the order status at the time of the request.
Due to the nature of digital products, once a digital product has been downloaded or accessed, the order may not be eligible for cancellation.
Section 5 – Returns and refunds
Return or refund requests are reviewed on a case-by-case basis.
Requests may be considered under the following situations:
-
The item arrives damaged during shipping
-
The item received is incorrect
-
The item received is significantly different from the product description
Customers may be asked to provide photo or video evidence showing the issue with the product.
If approved, a refund may be issued to the original payment method used for the purchase.
For digital products, refunds may not be available once the product has been downloaded or accessed, unless required by applicable law.
Section 6 – Product quality
If a physical product arrives damaged or defective, please contact us within 7 days of delivery.
Our support team will review the issue and assist with a suitable resolution whenever possible.
Section 7 – Intellectual property
All content on the Leana Parham Vibe website, including product designs, digital files, images, graphics, and text, is the property of Leana Parham LLC.
Digital products purchased from our store are intended for personal use only, unless otherwise stated.
Unauthorized copying, redistribution, resale, or commercial use of our digital content is strictly prohibited.
Section 8 – Limitation of liability
We do not guarantee that the use of our website or services will be uninterrupted, secure, or error-free.
Leana Parham Vibe shall not be liable for any direct or indirect damages resulting from the use of our website, products, or services.
Section 9 – Changes to terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time.
Changes will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Section 10 – Contact information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: sell@leanaparhamvibe.com
